Getting Adwords Ads Click but No Conversions, 5 Reasons why and How to Fix it

Conversion is the main reason for most businesses running paid search and it can heart broken after setting up your campaigns and start receiving traffics and yet NO Conversions. This could be a a major problem for people running Adwords campaigns for the first time.

If you are reading this, I believe that this is a issue you're trying to solve because you do not have an idea where the problem is coming from and that is the reason why posts like this is very important for you to follow. You're not the only one that is facing this problem and you won't be the last.

Technically, I believe that your ads is great and there is nothing wrong with it, but you need to understand that Adwords is all about trying and testing because it can be very frustrating after investing heavily on Ads and you are not getting any conversion or sales but you are getting many clicks.

If you are fairly new to Adwords its very easy for you to start blaming your set-up, ads structure and even the campaigns itself. However in reality, the problem is something lot more closer to you, though it could be technical. So, If you’re getting clicks but no conversions, or not enough sales to break even, it’s time for campaign and site analysis.

Problem 1: Landing Page

What's Wrong?

Probably your landing page design is too complex and difficult to navigate, certainly that will make your visitors bounce and resulting in no conversion. Most person does not have the time to start figuring out how to move around your site. And if you use a landing page that is not relevant to your ads, you're really wasting money on Ads.

For example,

If you are running an ads to sell female shoes, make sure the landing page is taking visitors to where the female shoes is located else, you will be having click and none will convert. The landing page where you're going to send you're visitors to is very important and plays important role to your conversion.

So if you're running and Adwords campaigns for red female shoes, ensure that the landing page is pointing to where the red female shoes are located.

The Fix (Solution):

After analyzing your landing page and you thing the problem is coming from there then you need make some changes to it.

Make sure that the landing page you're using is relevant to your ads, where you're sending you visitors matters alot when it comes to conversions. Make sure that where you are sending your Ads visitors to is very relevant to your ads. Save your visitors the stress of looking for what they want on your website.

Ensure the landing pages is responsive and easy to navigate, use simple design and avoid making the page complicated, users does not have the time to start figuring out how things are on your page. Like the example above, for a search for “red female shoes”, you should direct the visitor to a page on your website that is all about red female shoes, not leather shoes or generic like just shoes.

Else, you risk spending money on Ads with no conversions.

After checking your landing page and you think the problem is not from there and everything is fine, then move to the next problem.

Problem 2: Seasonality

What's Wrong?

Seasonality affects conversion, if the product you sell or services you render is seasonal or has a particular time your customer may be searching for what you offer, it would affect your conversion rate. This is very important when running Adwords campaigns and should be taking into consideration because if you don't understand this you would be wasting money.

If you are running Ads campaigns for a service or product that is seasonal at the wrong time of the season, its obvious that the campaigns would not convert and you might just be wasting your money on Ads that is not bringing in buyers.

The Fix (Solution):

After identifying that what you sell or offer is seasonal , I don't think there is a much fix here apart from running your ads at the season. Bear in mind that your buyers are human beings and they react to things like the weather, holidays and so on, so bear that in mind.

Seasonality is something that is normal in some industries and it happens from time to time. But, however if you thing your product or services is not seasonal. Then check the next problem.

Problem 3: Location Targeting

Whats's Wrong?

Depending on your product or services, traffics from a particular geographic location may not give you any conversion. Those location can be any country, state or city and if you target these countries that your ads is irrelevant to, it can result to having high bounce rate and lose of money.

Running an Adwords ads that focuses on a whole city, region or state while you know your are not serving them is a waist of money because those users will definitely not convert.

The Fix (Solution):

Location targeting is very vital to conversion rate, depending on the services or product you're offering, you need bear your targeted location in mind.

For Example

If you are selling an iced cream or food stock, you may not be selling to the whole region. For this I thing you should always indicate your target location when running any campaign.

I used the Iced Cream example because I have seen ads on Ice Cream where they are very far from me (they are not even in my state), so even if I other the there product how long will it take them. The truth is I don't know is was running that ads but the person was seriously wasting money because the ads is irrelevant to people outside there reach.

Those locations that is not your targeted locations, you should add them in location exclusion list to avoid them in advertising. Make sure that your ad will be shown on right location to get conversions. If you want to run your ad in USA then you have to choose USA in location setting, if its a particular state you want to target, make sure you exclude other states.

However, if you think your location is good and yet its not not converting, them lets see

Problem 4: Keyword Relevance

What's Wrong?

You may be targeting the wrong keywords and if you are bidding on the wrong keywords you are really wasting money because this will lead to zero conversions. Any keywords you bid on will be shown to customers that are searching for that keywords on Google.

Again, lets borrow the example from the red female shoes, if you are bidding for this keyword be clear on this, do not use Google Adwords Broad Match Keywords.

The Fix (Solution):

To fix this or make it right, always use Single Keyword Ad Group (SKAD). SKAGs are a way for you to gain more control and achieve higher conversions from your AdWords ads. And as the name implies, Single Keyword Ad Groups are ad groups with just one keyword in them.

Here’s why: By pairing your keywords into their own unique ad groups, you can make sure that the keywords you’re bidding on, match the search terms you’re paying for. Please, do not use broad match keywords you will only be wasting your money on some irrelevant keywords.

Again be very specific and clear with the keyword your bidding on, because if you don't take care of this and treat it as important as it is, you will end up watching your ship sink (if you have watched a movie where the ship is sinking, you will no that it is not a very good experience. Always use Negative Keyword listing to add keywords that are irrelevant your campaigns.

If you think your keywords is good, them here is certainly the problem why your ads is not converting

Problem 5: Disconnect between your ads, landing page and what you actually want the users to do

What's Wrong?

Having followed this article up till now and you think every points that I've listed here is not your challenge, then I will advice that you review your ads again. This point is very important and it is one of the major reasons why 70% of your visitors will bounce without converting.

If your ads is saying something and sending your paid visitors to a landing page that is different or difficult to navigate, the user will sure bounce because what they expecting before clicking the ads is not what they are seeing.

The Fix (Solution):

If your goal is for your paid visitors to make purchase of something on your website, make sure the purchase button is very bold and clear. Again, let your ads and landing page be uniform (they should say one thing), do not send paid visitors to landing page that is different from your ads (they will surly bounce).

You should make your goal very clear before running the campaign and make sure that your ads, landing page and what you want the visitors to do is very obvious.

Conclusion

Adwords is very beneficial when don right, but just as beneficial you can still lose alot of money if done wrong. And if your ads has not been converting I advise you properly review them and carry out regular optimization to avoid wasting money. The whole goal of running a campaign is to improve ROI at low cost.

So, go check out that campaign that is under performing and do some optimization to improve it.

Right Keywords + Right Ads + Targeted Location + Specific Landing Page = High Conversion Rates

Thanks

10 Major Benefits of Google Adwords for Business (YOU Should USE Adwords)

Many Businesses are taking the benefits of Google Adwords to grow their business and reach new customers. Adwords is not a new tool, it has been available for a long time now and it has become a vital part of many small and big successful businesses.

If you are reading this, you are probably thinking of try Adwords for your business, so in this article we will go through the Major Benefits of Google Adwords for Business and this benefits can convince you to start running Adwords campaigns for you business.

But before them, no doubt that the goal of every business (small or big) is to drive more sales or leads and reach more customers. With Adwords, its all up to you to reach out to your potential customers within a few miles of your business, or broadcast your ads to entire regions, countries, province or state.

What ever the goal may be, to drive sales, create brand awareness or you want to reach some specific kind of people in a particular location at a particular time, Google Adword gives you that flexibility and you can decide how much you want to spend.

If you’re unfamiliar with Adwords, it’s simply a pay-per-click service which allows you to create and run ads for your business. These clickable ads are then displayed in Google’s search results and other website running Google Adsense on their page. By using the right keywords for your ads, you're already close to your target audience and people that have an interest in your product or service.

Still, interested?

Here are the 10 main benefits why you should use Google Adwords for you Business.
  1. Brand Awareness
  2. Adwords works faster than SEO
  3. Targeted Location: Stay Local or Go Global
  4. You pay only when people click your ads
  5. Flexible Payment: You choose how much you want to pay
  6. Your ads on Google and beyoud
  7. Reach your Targeted customer
  8. Measure your performance
  9. Language Targeting
  10. Specific Timing
Brand Awareness 

You want people to know you? Adwords is the fastest way. With Google Adwords display and video ads you can start creating ads campaigns for your brands awareness, get your brand and your message in front of people who otherwise may not even know your business exists.

Google AdWords puts you at the top of the search results, show your ads to youtube views and email readers meaning anyone searching for keywords or viewing your keywords related videos on youtube your ads will be displayed and creates awareness.

Adwords works faster than SEO
Are you familiar with Search Engine Optimization (SEO)?

If you are, you must have noticed that one major disadvantages of using SEO is that it takes months before you can start noticing any result. That is the case of SEO, but in Adwords things are very different.

Once your Adwords campaign goes live, you immediately starts seeing results and you can start seeing conversions. And once its live you can start you have the time to discover which of your keywords and ads text is performing more effectively and the once that are not, and these data can be used to construct a effective campaign based on your decision.

Because Adwords is faster than SEO does not make SEO irrelevant but if you want to get to the top of the search results and reach more customers fast, Adword will get you at the top in minutes.

And,

You can Target A Particular Location or Target the World

With Adwords, you can reach your customers (people searching for your product or services) based on location. If your targeted audience are local, country, region or across the world Adwords gives you the power to find them and reach out to them.
Adwords allows you to tailor your ads toward where you believe your customers are and reach out to them.

You Pay only when People Click your Ads

While your ads is live and at a targeted location one thing is sure, you are not wasting your money, you only pay when the ads is been clicked. That is why its been refereed to as Pay-Per-Click Advertisement.

If you set your targeted locations, keywords and the price you are willing to pay per click, its likely that anyone who comes across your ads is searching for something you'er selling or services you render. Since google matches you with your customers, I think its worth paying when they click your ads.

Adwords offers you

Flexible Payments

Allowing you to set how much you are willing to pay when your ads has been clicked. Because it is Pay-Per-Click does not mean you will start receiving  unexpected bills.

With Adwords, you can limit your daily ad spend, adjust bids for keywords that you are willing to pay more and reduces bids for under performing keywords. You can access AdWords data and see exactly how your budget has been spent, and improve your budgeting.

In a worst case scenario, the amount of your ads will begin to decrease when your budget starts getting lower. However, you can increase your budget accordingly. This scalability is a nice option if you want a lot of leads in a short amount of time.

Go Beyond Google

If you seen ads on websites that is not owned by Google, most of those website partners with Google thorough Adsense. These websites are third party websites that displays Adwords ads on there pages. So your ads gets the chance of reaching more users outside Google.

This is very good for business that wants to create awareness as customers will see your ads and get to know you.

Reach Targeted Customers

As a business owner, you best about what your customers are looking for, so based on the service your render or the products you sell, you can specifically target your ads to the people currently searching for what you do.

By been targeted, You can show your ads potential customers in a 10 mile radius that are searching for "best (put your service or product) near me" and other similar variations. By being able to target this exactly you can advertise to potential customers in your area that are looking for your product or service.

When the data starts coming in, you can then start to

Measure your performance

With the data shown you can analysis your performance and measure your results. With AdWords you will see how many people are shown your ads, how many of them visited your website, or call your business. Based on this data you can then work on it and make some changes in other to see more ROI.

Keywords and Ads that are not performing properly you make adjustment to them whenever you want.

Plus, with no contract, you can end your campaign anytime without cancellation fees.

Language Targeting

You speak English, French, Chinese or what ever language you speak and you want to reach customers speaking the same language, uts all up to you to choose.

Adwords provides variety of languages you can run your campaigns, so no matter what language they speak you can reach them with Adwords Ads.

Specific Timing

If your ads does not convert during the day, you can set it to run during the evening. Depending on when you know you can find your customer, you can set your Ads campaign to run by that time. The truth is not all ads will convert during the day, some may perform poorly during the day and perform best at night.

However, when your ads start receiving impressions you will know at what time of the day you're having the best performance and adjust your ads to run at that time.

Conclusion

These are the very clear benefits you get when using Awords for your business, if you followed this post till the end you will be clear if your business needs an Adwords campaign or not. Other benefits that are not covered here is that Adwords allows you to target your customers based on demographics (Female or Male) and Age ranges so that you to show your ads to people they are not relevant to.

Also, if you have been using Adwords and you think there are some benefits I skipped fell free to comment it here.

Thanks

Drive Super-High CTR with Google Adwords Promotion Extensions

Imagine increasing your ad Click Through Rate by over 200%, what do you think would happen to your conversion?

You will certainly be amazed at the result, you may even start feeling like your on top of the world with such a huge result. To understand how to how increase your CTR, you need to know that for years now, online marketers have been using different formats to promote products and attract new buyers.

Nowadays, your customers are becoming more demanding, more expectant and even more curious to see what you have for them, the sucking thing is that they even becoming more impatient than ever.  So today, I want to show you an Adwords Product that some advertisers are using to increase CTR, conversion rate and return on ad spend when applying these innovations to their campaigns.

If you can add more value to your Adwords Search Network Ads, having a higher click through rate and quality score will be easy to achieve. Give your search customers what they want to see and increase your CTR.

Have you been using Adwords for long now? If YES! You may have probably heard of it and may have not tried it. Nut, if you' new to Adwords, am talking about the Adwords Promotion Extensions that Google has created to easy product promotion during Black Friday and Cyber Monday.

Before now there was no better way to Highlight your promotion in the Search Network, Now, you can highlight your top deals with promotion extensions.

Some Brands have already seen great results after using promotion extensions

I just discovered brand like TORRID, in the fashion space that sells cloths for plus-size women. They have already seen tremendous increase after using the promotion extension. According to David Chau, Senior Digital Marketing Analyst at Torrid Brands

“Promotion extensions effectively communicate our promotions without sacrificing our core message of quality and fit, giving us a conversion rate lift of 30%. After winning over so many new customers, we plan to apply and optimize these extensions across every one of our campaigns going forward.”  

After using Promotion Extension, they where able to see great results with a 25% increase in ROAS, 100% Increase in CTR and 30% increase in conversion rate.

You know what? They are not the now brand using the Promotion Extension.

Another brand, SHOE CARNIVAL have also seen increase after using Promotion Extension. Shoe Carnival’s large product line made it difficult for the brand to update its ever-changing sales and promotions. To better showcase its sales and stand out on the search results page, Shoe Carnival turned to promotion extensions and the result was awesome.

They saw an increase in CTR up to 10%, 20% increase in return on ad spend (ROAS) and 20% decrease in cost per acquisition.

“Promotion extensions allowed us to include an additional offer into our overall ad messaging, giving people more reason to visit our site. This new feature should be in every ecommerce advertiser’s toolbox.” says Michael Nuss, Director of Digital Marketing at Shoe Carnival

Again, they are not the only brands using Promotion Extension, even the image below shows the latest footware promotion offer from Achilles using Promotion Extension.
Credit: Google Adword
Brands have been using this model and have seen increase in almost all angles from CTR to ROAS, Conversion Rate and decrease in CPA. If you've you've not tried it, Christmas and Holiday period is the time to try it out or if you have some discounted products why not Highlight them using Adwords Promotion Extension.

About Google Adwords Promotion Extensions

AdWords promotion extensions show a noticeable price tag icon beneath your ad and highlight a sale on your website. Additionally, you can specify details around your promotion, such as whether it’s for a special occasion or holiday, any minimum order values, if it requires any promo code at checkout, as well as when the sales ends.

They can add more value to your Search Network text ads by highlighting your sales and promotions for people that are searching for the best deals your business has to offer. They show below your ad in an easy to read format that catches the eye of your potential customers.


The special occasion you select, for example, "Black Friday”, ”Christmas” or “Cyber Monday” appears as a bold label next to your promotional text as show in the ads image above. The extension also displays up to 2 lines of text that includes details of your promotion. Potential customers can easily spot the sale in your promotion extensions as they stand out from the main ad text.

When someone clicks or taps on the extension, they go directly to the special offer that interests them on your site. Promotion extensions can show your offers in various formats like mobile and desktop on the Search Network and they appear just like other ads at the top and bottom of Google search results.

Setting Up Adwords Promotion Extension Step by Step

Before setting up the Promotion Extension, its important to know that you can set their promotion as a holiday promotion by selecting one of the 12 occasions listed and the ads can run during those holidays. To create a promotion extension, first login to your Adwords account and follow this steps
  • Go to the Ad & extensions page menu and click Extensions on the top.
  • Click on the plus button and choose Promotion extension.
  • In the Add to, choose to add the promotion extension to your account, campaign, or ad group.
  • Choose the Occasion for your promotion (optional), the name of the occasion will appear in your ad extension. The dates for each occasion is when your extension may be eligible to show, in case you want to makes some changes, use the Advanced options.
  • Select the language and currency of your promotion.
  • Choose Promotion type.
    • Monetary discount: A static dollar amount that your product will be discounted, that is "$X off"
    • Percent discount: A set percent that all orders will be discounted, that is “X% off….”
    • Up to monetary discount: A maximum static dollar amount that your orders may be discounted. It’s possible that not all orders may receive this maximum discount though. Your promotion will read “Up to $X off…”
    • Up to percent discount: A maximum percent that your orders may be discounted. It’s possible that not all orders may receive this maximum discount though. Your promotion will read “Up to X% off…”
  • Enter the Item’s name (20 Characters Limit) of the product or service you want to promote.
  • Enter the Final URL that will show in your ad.
  • Select the Promotion details (optional), select the  type of offer and enter any requirements for your promotion such as a Promo code or spending limit like On orders over.
    • On orders over: Your promotion will read “ On orders over $X.”
    • Promo code (15 Character Limit): If your promotion requires your visitors to use a promotional code at checkout, you can specify that here.
  • In Promotion dates (optional), enter the dates you would like to show on your ad.
  • Expand Advanced options, to change the dates and times of when your promotion extension should start to show and end.

Occasions for your promotions

Here are occasions that are currently available for promotion extensions:
Been able to add promotion extensions at the account, campaign, or ad group level is one thing that makes is awesome. If you create promotion extensions at different levels (account, campaign, or ad group), the most specific will be used. So when you add promotion extensions to an ad group, those extensions show instead of your campaign- or account-level call extensions. Likewise, campaign-level extensions override account-level extensions.

Brands have been benefiting from the extension and if you've been using to product your product or services then you are really missing, that is just the truth. Remember, the brands I listed above is the only once using this Adwords strategy. So, you to can tap into it and start seeing drastic increase in CTR and high conversion.

If you have any thing to add or say, please you the comment box.
Thanks for reading!!!  

Google Adwords Quality Score - What it is and 5 Ways to Improve it

When it comes to paid search (PPC campaign's), the Quality Score is a a key influence over the cost and effectiveness of your paid search campaigns. It is intended to give you the idea or sense of the quality of your ads and it is also a key factor to Google Ad Rank. Google Quality Score affects how your PPC ads perform and how much you pay for each click.

Quality Score is Google's rating of the quality and relevance of both your keywords and PPC ads. It is used to determine your cost per click (CPC) and multiplied by your maximum bid to determine your ad rank in the ad auction process. Google uses three main factor to determine the quality of you ads, these factors includes
  • Expected click through rate
  • Ad relevance
  • Landing page experience
The Expected click through rate is one of the major factor to getting a high quality score. Although, know one outside of Google knows exactly how much each factor “weighs” in the Quality Score algorithm. But, when the people who see's your ad click on it, it gives Google a strong indication that your ads are relevant and helpful to users. Accordingly, Google rewards you with Higher ad rankings Lower costs
Credit: wordstream

How Adwords Quality Score Works

Having a high Quality Score means that the Google systems think your ad and landing page are relevant and useful to the person looking at your ad. The ad is valuable to the searcher.

Apart from the three factors listed above, the Adwords Quality Score also works with;

Past Performance Data

Quality Score is an aggregated estimate of how well a keyword has performed overall in past ad auctions. Based on this data, each of your keywords gets a Quality Score on a scale from 1 to 10, where 1 is the lowest score and 10 is the highest and a Null Quality Scores is designated with a "—" (dash) in the table, it appears when there are not enough impressions or clicks to accurately determine a keyword’s Quality Score.

On the Ads Quality Scores, New keywords initially get a null Quality Score, designated by “—" (read: dash) in the table. But, as the ads runs, the keywords accumulate performance data and your Quality Score will gradually change depending on the ad relevance, click through rate and landing page experience.

You begin to see changes in your Quality Score once the ads starts having enough impressions. In some situations, you may see keywords getting a lot of impressions, but still has a null (dash) Quality Score. This happens when your keywords don’t have enough exact match impressions.

Exact match impressions refers to ads showing on searches for terms that are an exact match of your keyword. So if there haven’t been enough times that the ad showed for searches that were an exact match of your keywords, you could see a null Quality Score. Also,  to maintain a Quality Scores, the keywords need a recent exact match impressions. So, if a keyword doesn’t have enough recent traffic, its Quality Score may also turn back to null.

How to Improve Ad Quality Score in 5 Steps

Since Quality Score determines where and how often your ads appear, it’s important to boost your ratings by working consistently on the ad account. In AdWords, the best performing ads are usually the ones that people find the most relevant to what they are looking for.

For instance, when you search and surf the web: You tend to ignore things that you aren't interested in and focus on those that are related (read: relevant) to what you are looking for or interested in. Same way searchers tend to ignore ads that are not relevant to then. If you know what your customers are actually searching for, by focusing on making your campaigns, keywords, ads, and landing page relevant to them,  makes them more likely to click your ads.

Here are the top 5 things you can do to make your ads more relevant to your customers and improve your Quality Score;

1. Create very specific ad groups
When creating an ad group, each ad group within your campaign should focus on a single product or service so that your ads appear more relevant to the searcher. For instance, a soft-drink loving customer is more likely to click an ad about soft drinks other than a generic ad about drinks.

Relevance tends to lead to higher quality ads, and being very specific when creating an ad group is a way of been more relevant. A cool way of creating a very specific and relevant ads is, let say you own a baked goods shop that sells different types of cookie packages, think about creating ad groups for each of those different cookie packages, like one ad group for your holiday cookie package, and another ad group for your birthday cookie package.

2. Use a Powerful call-to-action
Your ad text should have a very strong call-to-action. These call-to-action's encourages users to click on your ad and helps them understand what they can do once they reach your landing page. Some sample of strong call-to-action words you can use to improve conversion are: Buy, Sell, Order, Browse, Find, Sign up, Try, Get a Quote.

3. Optimizing Landing Pages
You can optimize landing pages to match you ads text. Follow landing page best practices to create pages that connect directly with your ad groups and provide a cohesive experience for visitors, from keyword to conversion. If your ad are speaking differently from your landing page and the searcher clicks the back button (bounce), Google reduces you Quality Score and Ad Rank.

4. Include Keywords in your Ad Text
Including your keywords in your ad text (especially in your ad's headline) to show searchers that your ad is directly relevant to what they are looking for. When people see their search terms in your ad text, it shows them that your ad is relevant to them. Like, If you're trying to sell a soft drinks, and you have a keyword that says "cheap soft drinks near you" your ad text should also say "cheap soft drinks near you."

You can discover new, highly relevant keywords to add to your campaigns, including long-tail opportunities that can contribute to the bulk of your overall traffic. Need help thinking of more keywords? Try using Keyword Planner to help you think of additional keywords that you might want to add to your list.

5. Regularly Review Your Campaign Performance
Always test and tweak your campaigns to get the results you want. Regulate your ad performance to help figure out the best ways to achieve your goals. Over time, as you watch your ads you might notice changes to your clickthrough rate or conversion rate.

For example, if you notice a particular ad is not performing well as expected, you may edit the ad text, remove or add some keywords or if you find that customers aren't responding to a particular call-to-action in your ad text, remove that ad and try something else. It's all about experimenting!

Conclusion
Quality Score is primarily a measure of relevance, and improving keyword Quality Score is a matter of structuring your PPC campaigns into small, well-organized, tightly knit groups of keywords and better keyword research and organization can also naturally improve the quality and specificity of your ads and website content, allowing you to target the exact audience most likely to be searching for your offerings.

Low AdWords Quality Scores are primarily the result of disconnect between keywords, ad groups, ad text, and landing page content. A high Quality Score comes naturally when an AdWords account contains organized keywords in appropriate keyword groups, ad text that corresponds with certain ad groups, and landing pages that connect with the ad text's offer.

In Summary - 5 Ways to Improve Quality Scores
  • 1. Create very specific ad groups
  • 2. Use a Powerful call-to-action
  • 3. Optimizing Landing Pages
  • 4. Include Keywords in your Ad Text
  • 5. Regularly Review Your Campaign Performance

To be candid, there is no easy, foolproof answer to improving your Quality Score formula, paying careful attention to relevance will greatly improve your scores.